{"id":4068,"date":"2020-04-03T01:07:17","date_gmt":"2020-04-02T18:07:17","guid":{"rendered":"https:\/\/capitalcambodia.com\/?p=4068"},"modified":"2020-04-06T16:51:08","modified_gmt":"2020-04-06T09:51:08","slug":"working-from-home-puts-pressure-on-internet","status":"publish","type":"post","link":"https:\/\/capitalcambodia.com\/working-from-home-puts-pressure-on-internet\/","title":{"rendered":"Working from home puts pressure on internet"},"content":{"rendered":"
The Telecommunication Regulator of Cambodia (TRC) is demanding the quality of mobile network services and the speed of the internet as well as data charges run normally although there has been an increase in domestic usage caused by people forced to work from home because of the COVID-19 outbreak.<\/p>\n
Im Vutha, spokesman of the (TRC), says the TRC is monitoring very closely all internet service providers and telecoms operators.<\/p>\n
\u201cNow a lot of people are working online [from home], but they have met issues in the evening because internet traffic has risen quickly and it led to a slowing of the speed of the internet. However, we have asked the telecom to strengthen their services and quality,\u201d said Im.<\/p>\n
\u201cWe monitor the situation every day to make sure all the people can enjoy working from home,\u201d Im said. \u201cThe peak hour is from 6 to 7pm. Each members in the family is surfing the internet. So far, we have yet to receive analysis data and check the results.\u201d<\/p>\n
The Novel Coronavirus (COVID-19) pandemic has triggered a financial shock and may cause a recession in the Kingdom. Both the public and private sectors have put much effort to sustain their operations, employment, work and cash flow during the economic downturn.<\/p>\n
Some government organisations and other businesses have allowed their staff to work from home to protect them from the\u00a0 outbreak of COVID-19 in the Kingdom and to ensure operations continue.<\/p>\n
The measures so far taken by the government have been welcomed. However, more needs to be done. Lessons learned from the Philippines, Singapore, China, South Korea, Vietnam, among other countries, have shown what works well and what needs to be done differently.<\/p>\n
Staff are supported with phone cards which they can use for internet connections. Some of them already have internet access at home. \u201cThe internet speed is unstable but it is not a big issue for us to work from home,\u201d said Naratevy Kek, communications coordinator of the global charity Oxfam Cambodia.<\/p>\n
Kek added that Oxfam has a comprehensive COVID-19 staff health protocol in force across all its teams, following authorities\u2019 advice in every country it is based.<\/p>\n
\u201cCurrently, staff are allowed to work from home in consultation with their line manager to reduce the risk of exposure and physical contact among staff members and the surrounding environment,\u201d she said.<\/p>\n
\u201cWe are posting critical time-sensitive updates on our communications channels for all staff including on personal hygiene, social distancing, travel restrictions, self-isolation advice and contingency planning in the event of local transmission or lockdown which we need if we are to fully close our office,\u201d Kek added.<\/p>\n
Kek said her organisation set up performance objectives and weekly work plans with key deliveries which keep the work effective and results-focused.<\/p>\n